Client Relationship Manager

About the Role

Join a compassionate, growth-minded family law practice dedicated to helping families thrive. At Elise Buie Family Law Group (EBFLG), we combine fierce advocacy with civility and a people-first culture. Our Client Care Team plays a critical role in creating a high-touch, supportive experience for prospective clients as they navigate some of the most emotional transitions of their lives.

We’re seeking an experienced, relationship-driven Contractor Legal Sales Consultant (Client Relationship Manager) who excels at consultative conversations, builds trust with ease, and thrives in a structured, empathetic sales environment. This role directly impacts our mission by helping prospective clients understand their options and confidently take the next step in their legal journey.

Why You’ll Love Working With Us

• Remote-first environment: work from anywhere with schedule flexibility
• Competitive pay: $40–$60/hr (contractor)
• People-forward team: compassionate, collaborative, supportive colleagues
• Growth and development: coaching, mentorship, and opportunities to develop intake/sales expertise
• Mission-driven work: help families make informed decisions and begin their cases with clarity, care, and confidence

What You’ll Do

• Conduct high-empathy, consultative Zoom or phone meetings with prospective clients
• Assess client needs and determine whether EBFLG is the right fit
• Clearly communicate services, process, expectations, and fees
• Guide prospective clients toward informed decisions and connect them to the right attorney
• Maintain accurate notes and follow-ups in HubSpot
• Track and meet conversion, responsiveness, and follow-up KPIs
• Collaborate with Sales, Intake, Marketing, and Legal teams on lead trends and process improvement
• Contribute to intake scripts, resources, and workflow enhancements as part of a feedback-driven culture

What You’ll Bring

• Experience: 5+ years of consultative sales, client relationship management, or high-touch intake
• Communication: exceptional verbal and written skills; ability to build rapport quickly
• Emotional Intelligence: ability to hold space for people experiencing stress while guiding conversations with clarity and calm
• Professionalism: strong follow-through, accountability, and comfort working within structured processes
• Technical Skills: familiarity with HubSpot, Slack, Dropbox, or ability to learn quickly
• Attributes: growth mindset, openness to coaching, and alignment with our values of civility, compassion, and integrity
• Bonus: familiarity with family law in Washington, estate planning, or probate (not required)

Apply Today

If you’re ready to bring compassion, clarity, and excellence to a role that truly makes a difference, we’d love to hear from you. All inquiries will be kept confidential.

Apply here: https://share.hsforms.com/1if0xH1r9RyOaT3ZrmuKqBAbu4hz

All inquiries will be kept confidential.

About Us

Founded in 2015, EBFLG has operated remotely since day one. Our mission is to guide families through life transitions with compassion, civility, and resilience, while creating a workplace where team members find purpose, joy, and meaningful growth.

Diversity Commitment

We value and celebrate diversity. All qualified applicants will receive consideration regardless of race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.